Terms and conditions

Who these terms are with

These terms are between you and the independent developer who makes and publishes Oyelo (“we”). By using the app or this website, you agree to them. Questions go to support@oyeloapp.com.

The app license

Oyelo is distributed through Apple’s App Store. Your license to use the app is governed by Apple’s Licensed Application End User License Agreement, together with these terms. If the two conflict, Apple’s agreement applies to the license itself.

Free and Pro

You can record without paying. The free version transcribes the first part of each recording; Pro unlocks full transcripts and exports. Every Pro plan has the same features; only how you pay differs.

• Purchases are made and processed by Apple, under the App Store’s terms.
• Monthly and yearly plans renew automatically until you cancel. You can cancel at any time in your Apple Account settings. Cancelling stops the next renewal; it doesn’t refund the current period.
• Refunds are handled by Apple through its own process.
• Restoring purchases happens automatically on devices signed in to the same Apple Account, and there is a Restore button in the app’s settings.

Your recordings and transcripts

Your recordings, transcripts and summaries belong to you. They are created and stored on your device, and we never receive them. See the privacy policy for details. Because only you hold them, keeping backups (for example with iCloud sync, if you turn it on) is up to you.

You are responsible for having the right to record. Some places require everyone in a conversation to agree before it is recorded. Check the rules that apply to you.

Accuracy

Transcription, speaker separation and summaries are produced automatically and can contain mistakes: wrong words, wrong speakers, or summaries that miss or misstate something. Check anything important against the recording before you rely on it.

Acceptable use

Don’t use the app or this website to break the law or to infringe other people’s rights, and don’t try to disrupt, reverse engineer or misuse the website, except where the law allows it.

Liability

The app and website are provided as they are. To the extent the law allows, we aren’t liable for indirect or consequential losses, or for loss of data. Nothing in these terms limits rights you have under consumer law that can’t be limited by contract.

Changes

If these terms change, we’ll update them here and change the date at the top. Continuing to use the app or the website after a change means you accept the new terms.

Governing law

The governing law is the one set by Apple’s Licensed Application End User License Agreement linked above. Nothing in these terms takes away the protections that consumer law in your country gives you.